Privacy policy

Privacy policy This website is operated by Steel Stitch and Stone Furnishing (“we” or “us”) and we are committed to protecting your privacy. Please read through this policy carefully so that you know how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting (our website) and other sites we may own and operate you are accepting and consenting to the practices described in this policy. We keep these terms under regular review and they are subject to change without notice. Privacy Policy last reviewed and updated 3rd October 2022.

Types of information we may collect from you.

 We only ask for information when we truly need it. We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us.

You may supply us with information about you by filling in forms on our website.

This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number.

Information our website automatically collects about you.

With regard to each of your visits to our website we may automatically collect information including the following: Technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform; Information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

How we may use the information we collect.

We use the information in the following ways:

Information you supply to us.

We will use this information: to provide you with information and/or services that you request from us; to inform individuals about updates or other marketing communications when they have subscribed Information we automatically collect about you. We will use this information: to administer our site including troubleshooting and statistical purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; security and debugging as part of our efforts to keep our site safe and secure. This information is collected anonymously and is not linked to information that identifies you as an individual. We use google Analytics to track this information. Find out how Google uses your data at Disclosure of your information Any information you provide to us will be emailed directly to us or may be stored on a secure server located in our offices in Surbiton, London.

We use a trusted third party website and hosting provider (Shopify) to facilitate the running and management of this website. Shopify meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Shopify process, is kept secure and only processed in the manner we instruct them to. Shopify cannot access, provide, rectify or delete any data that they store on our behalf without permission. Your data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the "Steel Stitch and Stone Furnishing" in some cases, your data may be accessible to external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies or communication agencies) appointed, if necessary, as Data Processors us. The updated list of these parties may be requested from us at any time. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Third party links Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Your rights You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Contact Questions, comments and requests regarding this privacy policy are welcomed and you can contact us at

Cookie Policy

We use cookies to ensure that you get the most out of our websites, and to improve the service we offer. This notice explains how we use cookies,

What is a Cookie? 

A cookie is a small piece of text sent to your browser by a website that you visit. It helps the website to remember information about your visit, for example, your preferred language. This will make your next visit easier and the site more useful to our visitors.

Types of Cookies

We use different types of cookies to run our websites, some or all of the cookies identified in the list below may be stored in your browser. Cookies are divided into 2 categories: 1. First-party cookies are created by the website you visit directly. For example, if you visit us, the site will create cookies and save them to your computer. 2. Third-party cookies are created by other parties, not our sites.

We, like most other website owners, use online tools to create the content on our pages, some or all of which will also create a cookie (e.g. or and save it to your computer. As these cookies are not created by our site, they are classified as third-party cookies. How to Opt-In? On your first visit to this site, a pop-up banner will appear at the bottom of the page with details on our Cookie Notice will be presented allowing you to opt-in to the third party cookies on this site. If you choose not to take any action, the pop-up will manifest itself every time you visit our site until you either opt-in or close the pop-up.

How to Opt-Out? You can turn off cookies set by our site and you can also elect to be prompted when a cookie is being set. If instead you choose to turn all not strictly necessary cookies off, however, you may restrict your access to certain functions of this site that rely on cookies. You can also simply set your browser to accept cookies but clear them at the end of every session. For further details on how to set your cookie preferences please visit: Necessary - 38% Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. Analytics - 54% Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Performance - 8% Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.